Return & Refund Policy
This page outlines the return and refund policy of netasurvivalkit.com, an e-commerce website owned and operated by NEXORADYNAMICS LLC, a company headquartered at 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801.
Return Address
NEXORADYNAMICS LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801
To initiate a return, please ensure the following
- Obtain a Return Merchandise Authorization (RMA) number by contacting our customer service.
- Include the following information inside your return package: your order number, the name used when placing the order, the item(s) you are returning, and a brief explanation of the reason for the return (optional but recommended).
Return Conditions
- Returns must be postmarked within 30 days from the receipt of your order.
- Products must be in their original condition, unopened or opened on all used/unused products.
- Return shipping costs are the responsibility of the customer, except in cases where the error is ours (e.g., defective or incorrect item).
- Returns without an RMA number will not be accepted.
Refunds
- Once the returned item is received and inspected, we will process your refund.
- Refunds will be credited to your original method of payment within 30 days from the date of the refund request.
- If you have not received your refund within this timeframe, please check your card statement and contact your card issuer. For further assistance, contact our customer support team.